Terms of Service

These Terms of Service (“Terms”) govern your use of the Redan Compliance platform (“Platform”) operated by Redan Compliance, Inc. (“Redan,” “we,” “us,” or “our”). By accessing or using the Platform, you agree to be bound by these Terms.

1. Subscription and Billing

Redan offers flat-rate per-firm subscriptions. Pricing is set forth on the Platform's pricing page and in your order agreement. Subscriptions are billed monthly or annually as elected at purchase. Annual subscriptions are paid in advance and are non-refundable except as provided in Section 9 (Guarantee).

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. You retain access to the Platform through the end of the paid period. Upon cancellation, you may request a data export of your firm's records within 30 days of termination.

Redan reserves the right to modify pricing with 60 days' written notice. Continued use of the Platform after the effective date of a price change constitutes acceptance.

2. Acceptable Use

The Platform is designed for use by SEC-registered investment advisers and their authorized personnel for marketing compliance documentation, vendor due diligence, and compliance training recordkeeping.

You agree not to: (a) use the Platform for any unlawful purpose; (b) attempt to gain unauthorized access to any part of the Platform; (c) reverse-engineer, decompile, or extract the Platform's source code; (d) upload malicious content or interfere with service integrity; or (e) resell or sublicense access to the Platform without written consent.

Not legal advice. The Platform is a compliance documentation tool. Nothing in the Platform constitutes legal advice, and no attorney-client relationship is formed through use of Redan. Consult qualified legal counsel for questions specific to your firm's regulatory obligations.

3. Data Ownership

Your firm owns all data you upload to the Platform, including marketing materials, evidence files, CCO determinations, vendor records, and training records. Redan processes this data on your behalf as a data processor.

Redan does not claim any ownership rights over your firm's compliance data. We will not use your firm's data for any purpose other than operating and improving the Platform, unless you provide explicit written consent.

4. WORM Storage and Data Immutability

Certain categories of data — including evidence files, audit log entries, and CCO determination records — are stored using WORM-compliant (Write Once, Read Many) policies. Once written, these records cannot be altered or deleted.

This design is intentional and mirrors the forensic evidence standards expected by SEC examiners. By using the Platform, you acknowledge and accept that evidence records and audit logs will be permanently retained for the life of your account and cannot be selectively removed.

5. Intellectual Property

Redan owns the Platform, including its software, design, trademarks, and all underlying technology. These Terms do not transfer any intellectual property rights to you. You receive a limited, non-exclusive, non-transferable license to access and use the Platform during your active subscription.

You own all content you upload to the Platform. By uploading content, you grant Redan a limited license to process and store that content solely for the purpose of providing the service.

6. Confidentiality

Redan treats all firm data as confidential and will not disclose it to third parties except as required to operate the Platform (e.g., to infrastructure providers listed in our Privacy Policy), to comply with a lawful court order or regulatory request, or with your explicit written consent.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Redan's aggregate liability to you for any claim arising out of or related to these Terms or the Platform shall not exceed the total fees paid by your firm in the 12 months preceding the claim.

In no event shall Redan be liable for indirect, incidental, consequential, or punitive damages, including loss of profits, data, or business opportunity, even if advised of the possibility of such damages.

Redan does not guarantee that use of the Platform will result in a successful SEC examination outcome. The Platform provides documentation infrastructure; examination results depend on the substance of your firm's compliance program.

8. Indemnification

You agree to indemnify and hold harmless Redan, its officers, directors, employees, and agents from any claims, damages, or expenses arising out of your use of the Platform in violation of these Terms or applicable law.

9. Money-Back Guarantee

If Redan does not make your exam preparation measurably faster within the first six months of your subscription, we will refund every dollar paid — no questions asked. Contact hello@redancompliance.com to request a refund under this guarantee.

10. Governing Law and Disputes

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved by binding arbitration in accordance with the rules of the American Arbitration Association, with proceedings conducted in English. This section does not limit either party's right to seek injunctive relief in court.

11. Changes to These Terms

We may update these Terms from time to time. We will notify account administrators by email at least 30 days before material changes take effect. Continued use of the Platform after the effective date constitutes acceptance of the updated Terms.

12. Contact

For questions about these Terms, contact us at: hello@redancompliance.com